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The system has a hardware in which it is possible to know if there is values receivables from banks and financial institutions. Those values comes from inactive accounts.

To check, you need to access the hardware My Financial Life, inform CPF or CNPJ and, if you have values available, request the transfer, which is carried out, on average, in two weeks.

There are around 8 million reais spread across banks and financial institutions, waiting to be redeemed, according to the BC.

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How is the Central Bank tool

The Information System of Amounts Receivable, or just SRV, is the service to access information about the values receivables. The money will be used to "up" the economy, however, it needs to go to its owners.

The system also shows the outstanding balance of installments, informing possible overpayments. It also includes credits not received after completing quotas in credit unions and consortium groups.

This new service is offered by Registered, area of central bank in which the database is concentrated, referring to financial transactions of CPFs and CNPJs.

Access to the Central Bank Registrar

To access the hardware, you must access the Registered, service of BC, after checking the My Financial Life area for available credits. To check, just perform the search with the CPF or CNPJ number.

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If there is values for reversal, a registration in the Registered it will be necessary. The service can be accessed through the website of the central bank (click here) or through the gov.br service.

Through the gov.br website, to access the system, it is necessary to have a silver or gold level. The level is set according to information shared with the government, such as bank details and documents, for example.

You can also register through your bank's application. There is an area for Registered, which is directed to the website of the BC, where a security question is entered and then a password.

How to request a transfer from the Central Bank

Having the registration in Registered, Click in "amounts receivable”. If the option “request here” appears, it is because there are values to be redeemed by the customer.

The money transfer is made by PIX, DOC or TED, which may take up to 12 working days, according to the financial institution registered with the central bank.

If your bank does not have a term authorizing the central bank to verify the information, it is necessary to make a request for the transfer of the values be authorized.

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All information about the process is available at the time of order, through the website of the central bank or your bank's app. THE BC informs that most Brazilian banks adhered to the term.

Bearing in mind that accounts opened before 2001 may not be properly registered in the central bank. In this case, the customer is directed to an area to do the manual search.

This search is only necessary if the account is over 20 years old. The recent ones are duly registered in the database of the central bank, therefore, problems of this type are unlikely to occur.

Due to the large number of accesses, the servers of the central bank encounter problems operating during peak hours.

For greater convenience and connection speed, some times are better to access the service. Between 22pm and 6am is the most recommended.

Soon, the central bank promises to launch new services and tools. The trend is that little by little, in order not to congest their networks even more, the new features will be on the air.

Some of these novelties are leftovers referring to interest on credit operations, values “forgotten” accounts of inactive distributors and brokers, among others.

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